Privacy Policy
Version 2.0
Effective Date: 01.05.2024
Welcome to Ayush India Health. We take your privacy seriously and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, transfer, and retain your data when you use our website, mobile applications (apps), application programming interfaces (APIs), or other services.
1Data Collection
1.1 Information You Provide
Account Information — When you create an account with Ayush India, we collect your name, email address, and any other information you provide during the registration process.
Payment Information — If you make payments for our premium services or products, we collect payment details, such as credit card information and billing addresses. This information is securely processed by our trusted payment service providers.
Communication — When you contact us through our customer support, website, or other channels, we may collect information related to your inquiries, suggestions, or feedback.
1.2 Information We Collect Automatically
Usage Information — We gather data about your interactions with our Services, such as the features you use, the content you access, and the frequency and duration of your activities.
Device Information — We collect information about the devices you use to access our Services, including device type, operating system, and device identifiers.
Log Information — Our servers automatically record information related to your use of our Services, such as IP addresses, browser type, referring URLs, and the date and time of your requests.
Cookies and Similar Technologies — We use cookies and similar technologies to enhance your experience, track user activity, and collect information about your device and browsing behavior. For more information about how we use cookies, please see our Cookie Policy.
2Data Use
We use your personal data for various purposes, including:
2.1 Providing and Improving Our Services
Service Delivery — To deliver the services you request, including processing transactions, sending notifications, and providing customer support.
Service Improvement — To enhance and improve our Services, develop new features, and conduct research and analysis to better understand user behavior and preferences.
2.2 Communication
Account Communications — To communicate with you regarding your account, service updates, security alerts, and other essential information.
Support — To respond to your inquiries, comments, or requests and provide support and assistance.
2.3 Legal Compliance
Legal Requirements — To comply with applicable laws, regulations, and legal processes, including responding to government requests and investigations.
Protection — To enforce our Terms of Service and protect our rights, privacy, safety, or property, and that of our users and the public.
2.4 Marketing and Personalization
Marketing — To send you promotional messages, marketing materials, and other communications about Ayush India products, services, and special offers, where permitted by law and in accordance with your preferences. You may opt out of receiving these communications at any time.
Personalization — To personalize and tailor our Services to your interests and preferences, including delivering content and advertising that may be relevant to you.
3Data Disclosure
3.1 Service Providers
We may share your data with trusted third-party service providers who assist us in delivering our Services. These service providers are contractually obligated to maintain the confidentiality and security of your data and are restricted from using your data for any purpose other than providing services to Ayush India.
3.2 Corporate Affiliates
In certain cases, we may share your data with our corporate affiliates for legitimate business purposes, such as improving our Services or conducting research and analysis.
3.3 Legal and Regulatory Requirements
We may disclose your data to comply with legal obligations, regulatory requirements, or in response to lawful requests from government authorities or law enforcement agencies.
3.4 Corporate Events
Your data may be disclosed in connection with significant corporate events, such as mergers, acquisitions, divestitures, or bankruptcy proceedings. In such cases, we will ensure that your data remains subject to privacy protections consistent with this Privacy Policy.
4Data Transfers
Your personal data may be processed and stored globally by Ayush India and our trusted third-party partners. This may involve transferring your data to countries outside the European Economic Area (EEA). We take appropriate measures to ensure that your data remains protected during such transfers, including the use of Standard Contractual Clauses or other legally approved mechanisms.
5Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. The criteria we use to determine data retention periods include the nature of the data, the purposes for which it is processed, and legal requirements.
6Your Rights
6.1 Access and Control
Access — Request access to your personal data and receive a copy of the data we hold about you.
Correction — Correct inaccuracies in your personal data.
Deletion — Request the deletion of your personal data, subject to certain legal exceptions.
Portability — Receive your personal data in a structured, commonly used, and machine-readable format for transfer to another data controller.
Restriction — Restrict the processing of your personal data in certain circumstances.
Objection — Object to the processing of your personal data, including for direct marketing purposes.
Disable Data Collection — Where applicable, disable data collection through your account settings or preferences.
6.2 Additional Rights
Depending on your location and applicable laws, you may have additional rights, including the right to:
Restriction — Restrict the processing of your personal data in certain circumstances.
Objection — Object to the processing of your personal data, including for direct marketing purposes.
Withdraw Consent — Withdraw any consent you have previously provided for the processing of your personal data.
To exercise these rights or make a request related to your personal data, please contact us using the contact information provided in Section 7.
7Contact Us
If you have any questions, concerns, requests, or complaints related to your privacy or this Privacy Policy, please contact us at: DPO@ayushindia.ai
8Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide notice of any material changes to this Privacy Policy by posting the updated version on our website or by other means as required by law.